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Ordering & Payment
Order Processing
Order processing includes credit validation, name and address verification and fraud protection screening for your security. We also provide free quality gift wrapping and will include a gift message free of charge if you have selected these options. Order processing also includes sizing and special ordering if required. Once these steps are complete, your order is ready for final inspection and packaging.
Orders not requiring sizing or special ordering will be processed as follows:
- Orders placed before 12:00 PM Eastern Time will be processed within the next 3-5 business days.
- Orders placed after 12:00 PM Eastern Time Monday through Friday or on Saturday, Sunday or holidays, will be processed within the next 5-7 business days.
Orders requiring sizing or special ordering will be processed as follows;
- Standard sizes for most rings are size 7 for women and 10 for men. To request a ring in any other size can add up to 5 business days to the total delivery time. The additional time that will be added to the total delivery time is noted in the drop down menu where the size is chosen.
- Some ring materials, such as stainless steel, titanium or intricately carved or engraved rings must be special ordered for non-standard sizes from the manufacturer. Delivery time is normally noted in the size options drop down. You will be reminded of this delivery time via email once you place your order.
Order Cancellation
If you would like to cancel or change an unprocessed order for any reason, please call toll free 866.644.0319 as soon as possible or email us at . We will do everything we can to accommodate your request.
If your order has been shipped, it cannot be canceled. But you may simply return the order according to our 30-day return policy.
Payment
Jewelry Discount House gladly accepts all major credit cards.
Sales Tax
Sales tax is determined by the state and zip code to which you are delivering your order, and is calculated based on the total cost of your order. We currently charge sales tax to the following states:
- Alabama
- Delaware
- Florida
- Georgia
- Kentucky
- Louisiana
- Maryland
- Michigan
- Missouri
- Mississippi
- North Carolina
- Oklahoma
- Pennsylvania
- South Carolina
- Tennessee
- Texas
- Virginia
- West Virginia
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